As required by insurance and regulatory standards, please find enclosed a Propane Users Safety Guide as well as additional information below. This is information that you may find helpful to be a safe user of propane. It is always our goal, as we deliver “Comfort and Security”, to meet and exceed all safety requirements. One requirement of our insurance company is to have a strong “Keep Full” program.
- Farm Service provides service from the tank to the house. Our only reason to come into your home is to light pilots, and a responsible adult/homeowner must be present. Our insurance does not allow us to work on internal piping, appliances, furnaces, etc., and our drivers are instructed not to do so. They are also instructed not to fill if a visual inspection reveals an unsafe or illegal propane system.
- Customers that “modify the propane system” must immediately contact the propane supplier. The supplier must perform a system check and a leak check to declare the system safe foe use. Constantly monitor your systems. Avoid “DO-IT-YOURSELF” work on your line system. Disconnected piping must always be capped or plugged. Prevent “OUT-OF-GAS” situations, never use propane form a tank without a regulator, protect the regulator and keep it updated. When “OUT-OF-GAS” occurs, shut off tank, shut off appliances, inform your propane supplier immediately. A responsible adult must be present when tank is refilled and leak check is done, and pilots relit. Farm Service also has “For Sale” carbon monoxide and gas leak detectors at the Country Store in Council Bluffs, Iowa.
- Landlords are responsible for trying to limit the risk associated with propane, including maintaining a safe system. Notification of tenant change is required and a system check, and leak check must be performed on the propane system prior new tenant moving into the dwelling.
LEAK CHECKS are required when the system is interrupted for any reason. This leak check will be completed by a “trapped pressure” method. This is done by installing a pressure gauge in your systems line, shutting off all appliances, pressurizing the system and watching the gauge for a pressure drop that might occur over nothing less than 3 minutes.
REGULATOR REPLACEMENTS are required on regulators that are 15 years of older. We will be giving customers a verbal notice followed by a written notice that your regulators need to be changed. If the notice is not acted upon this could result in refusal of any future propane deliveries.